Senior Strategic Renewals Manager

Deepgram
United States
Workplace: RemoteFull timeUSD 160,000 - 230,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Communication","Negotiation","Problem-solving","Stakeholder management","Salesops"]

Senior, customer-facing renewals role owning end-to-end renewal negotiations for strategic accounts; forecast consumption-based renewals; structure multi-year agreements; identify expansion opportunities during renewals; and coordinate with cross-functional teams (CS, Sales, Finance, RevOps, Legal) to scale the renewals motion while defending value with data.

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FursaFursa
Deepgram
Deepgram
3 months ago

Senior Strategic Renewals Manager

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Last checked: 12 hours agoStatus: Live

Job Summary

Senior, customer-facing renewals role owning end-to-end renewal negotiations for strategic accounts; forecast consumption-based renewals; structure multi-year agreements; identify expansion opportunities during renewals; and coordinate with cross-functional teams (CS, Sales, Finance, RevOps, Legal) to scale the renewals motion while defending value with data.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Own renewal negotiations end-to-end for a book of strategic, high-value accounts, leading commercial conversations directly with customer executives, procurement, and finance.
  • •Forecast renewals in a consumption-based model by translating usage, pacing, and adoption trends into a defensible commercial projection, and hold the line when a customer’s self-reported forecast doesn’t match the data.
  • •Build and negotiate pricing and packaging for usage-based agreements (committed-use, credit tiers, discount structures), structuring multi-year commitments that protect ARR and capture growth.
  • •Identify expansion opportunities during the renewal motion by using usage, adoption, and customer goals to surface growth potential, then partner with the Account Executive to help shape the expansion strategy.
  • •Quarterback cross-functional deal strategy across CS, Sales, Finance, RevOps, and Legal - aligning the internal team on a single commercial plan and clear next steps for each account.

Pay and Benefits

Salary: USD 160,000 - 230,000 annually
Equity and Bonus:Equity
Perks:Paid Leave401kWellness StipendHome OfficeLearning StipendHealth Insurance

Key Requirements

  • •10+ years in commercial, customer-facing roles such as Strategic Account Management, Account Executive, and/or Renewals Manager, with a track record of carrying and hitting commercial targets.
  • •Demonstrated track record owning and closing complex commercial renewals/expansions for strategic accounts at a consumption-based company.
  • •A track record structuring multi-year, multi-product commercial agreements and navigating procurement, legal, and finance to close them.
  • •Strong forecasting discipline and the commercial judgment to know when a forecast is real and when it needs to be challenged.
  • •Comfort working AI-first, you already use AI tools to research accounts, model scenarios, and prep negotiations, and you’d expect to do more of that here.
Experience:10+ yearsAISaaSEnterprise softwareVoice AI
Skills:CommunicationNegotiationProblem-solvingStakeholder managementSalesops
Languages:English

Company Brief

Deepgram
Deepgram builds a real-time Voice AI platform delivering speech-to-text, text-to-speech, and voice-agent APIs for developers and enterprises, focusing on low-latency, high-accuracy voice models and scalable deployment options.
Industry: API Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.5
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