Account Partner Director - Retail Professional Services

Salesforce
Atlanta, Arizona, Colorado, North Carolina, Georgia, Illinois, Texas
Workplace: RemoteFull timeUSD 182,715 - 244,465 annuallyFunction: Executive & General ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Presentation","Relationship management","Cross-functional collaboration"]

Lead executive relationships across a portfolio of retail accounts to drive delivery and expansion of Salesforce Professional Services. Identify, qualify, and close implementation, advisory, and managed services opportunities; develop SOWs, proposals, and services roadmaps; and partner with Account Executives, Solution Engineers, and Delivery teams to align to customer outcomes. Own forecasting for services pipeline and revenue, advocate for resources internally, and proactively find expansion to grow services revenue.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
1 week ago

Account Partner Director - Retail Professional Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead executive relationships across a portfolio of retail accounts to drive delivery and expansion of Salesforce Professional Services. Identify, qualify, and close implementation, advisory, and managed services opportunities; develop SOWs, proposals, and services roadmaps; and partner with Account Executives, Solution Engineers, and Delivery teams to align to customer outcomes. Own forecasting for services pipeline and revenue, advocate for resources internally, and proactively find expansion to grow services revenue.
Location: Atlanta, Arizona, Colorado, North Carolina, Georgia, Illinois, Texas
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Serve as primary executive point of contact for Professional Services engagements across a defined retail account portfolio.
  • •Drive identification, qualification, and closure of Professional Services opportunities (implementation, advisory, managed services).
  • •Collaborate with Account Executives, Solution Engineers, and Delivery teams to develop services strategies tied to customer business outcomes.
  • •Lead development of SOWs, project proposals, and services roadmaps tailored to retail industry needs.
  • •Ensure successful project execution, customer satisfaction, on-time/on-budget delivery, and accurate forecasting of services pipeline and revenue.

Pay and Benefits

Salary: USD 182,715 - 244,465 annually
Perks:MedicalDentalVisionHealth InsurancePaid ParentalLife InsuranceDisability Insurance401kEquityTime Off

Key Requirements

  • •10+ years of experience in professional services, consulting, or services sales with significant retail industry experience.
  • •Track record of managing and growing enterprise client relationships and exceeding revenue targets.
  • •Strong understanding of Salesforce platform capabilities as applied to retail business processes (Commerce, Marketing, Service, Data/AI).
  • •Ability to develop and present complex services proposals to executive audiences.
  • •Experience collaborating in a matrixed environment across sales, delivery, and product teams.
Experience:10+ yearsRetailEnterpriseProfessional servicesConsultingServices salesMatrixed environment
Education:Bachelor's in Business, Technology
Skills:CommunicationNegotiationPresentationRelationship managementCross-functional collaboration
Certifications:Salesforce AdministratorSales CloudService Cloud
Tech Stack:SalesforceSales CloudService Cloud

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor