Customer Specialist - Part Time

CarMax
New Mexico
Workplace: OnsitePart timeUSD 17.2 - 25.8 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Integrity","Respect","Teamwork","Attention to detail"]

Deliver a customer-first experience as a Customer Specialist in Training, guiding customers through buying, selling, and servicing vehicles. You’ll support sales and appraisals, manage inventory check-in and scanning, coordinate repairs by reviewing invoices, and handle key paperwork and payment administration. This hands-on role combines customer service, accurate condition assessment, and cross-team coordination in a fast-paced, process-driven environment.

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CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver a customer-first experience as a Customer Specialist in Training, guiding customers through buying, selling, and servicing vehicles. You’ll support sales and appraisals, manage inventory check-in and scanning, coordinate repairs by reviewing invoices, and handle key paperwork and payment administration. This hands-on role combines customer service, accurate condition assessment, and cross-team coordination in a fast-paced, process-driven environment.
Location: New Mexico
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications.
  • •Conduct vehicle condition assessments, document appraisal details, and communicate findings to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to meet CarMax Quality Standards.
  • •Coordinate service appointments and review repair order invoices for accuracy in billing while completing paperwork and payment administration.

Pay and Benefits

Salary: USD 17.2 - 25.8 hourly
Perks:Sick TimePaid Leave

Key Requirements

  • •High School Diploma (or equivalent) and a valid driver’s license.
  • •Strong communication skills and confidence representing CarMax and its products.
  • •Ability to build lasting relationships and create win-win solutions for customers.
  • •Ability to balance customer needs with business goals and follow processes accurately.
  • •Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
Education:High School
Skills:CommunicationIntegrityRespectTeamworkAttention to detail
Licenses:Valid driver's license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn