Cafe Ambassador- Easton Town Center

Discover Financial
Columbus
Workplace: OnsitePart timeUSD 47,840 - 55,016 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Strong written and oral communication","Communication","Problem-solving","De-escalation","Attention to detail","Flexibility","Customer advocacy","Teamwork"]

Serve as the face of Capital One in a high-energy café setting—welcoming guests, guiding them through digital banking tools, and troubleshooting tech challenges. Share product value through genuine conversation (no traditional sales goals), host community events supporting financial health, and advocate for customers to resolve issues in line with compliance requirements. Keep a supportive, inclusive environment while staying agile across nights, weekends, and holidays.

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Discover Financial
Discover Financial
11 hours ago

Cafe Ambassador- Easton Town Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the face of Capital One in a high-energy café setting—welcoming guests, guiding them through digital banking tools, and troubleshooting tech challenges. Share product value through genuine conversation (no traditional sales goals), host community events supporting financial health, and advocate for customers to resolve issues in line with compliance requirements. Keep a supportive, inclusive environment while staying agile across nights, weekends, and holidays.
Location: Columbus
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Engage with guests throughout the café, serving as a guide to digital banking and community connection.
  • •Help customers master mobile tools and troubleshoot technology issues.
  • •Share the value of Capital One products and services through genuine conversations, without traditional sales goals.
  • •Host and support local events promoting financial health within established programs and partnerships.
  • •Advocate and problem-solve by owning issue resolution, handling complaints/escalations, and de-escalating when needed.
Travel: Low travel

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales, or Customer Service experience.
  • •Associate’s degree (preferred).
  • •2+ years of banking experience (preferred).
  • •Proficient in G-Suite and strong written and oral communication skills (preferred).
Experience:1+ years
Education:High School
Skills:Strong written and oral communicationCommunicationProblem-solvingDe-escalationAttention to detailFlexibilityCustomer advocacyTeamwork
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn