OKX

1 week ago

VIP Relationship Manager, Poland

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Last checked: 2 hours agoStatus: Live

Job Summary

Drive trading volume and maximize VIP client Assets Under Management (AUM) in Poland by onboarding and retaining VIPs such as HNWIs, family offices, and prop trading desks. Own revenue and product strategy inputs for OKX’s European offerings, collaborate with product and legal/compliance teams on KYC/AML and regulatory adherence, and lead partnership and account management efforts to grow referrals and new prospects.

Location: Poland

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Drive trading volume and maximize regional VIP client AUM through onboarding and retention.
•Formulate revenue strategy and optimization plans based on OKX’s European product offerings.
•Collaborate with product teams to gather client feedback, identify optimization opportunities, and enhance product features.
•Lead strategic partnership efforts in Europe and contribute to overall strategic direction with local executive leadership.
•Manage relationships with HNWIs and key clients, oversee KYC/AML and compliance processes, and serve as a brand ambassador by educating customers and escalating feedback.

Key Requirements

•Bachelor’s degree in Business, Marketing, Finance, or related field (or equivalent professional experience in fintech/crypto).
•Fluency in English and Polish, with additional CEE languages (e.g., Russian, Ukrainian) as a strong plus.
•5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management, ideally in Poland/CEE.
•Track record driving trading volume and AUM growth, plus high-value VIP onboarding and retention in competitive markets.
•Strong analytical skills and deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations).

Experience:5+ yearsCryptoFintechTradingWealth managementProp tradingHNWIsFamily offices

Education:Bachelor's in Business, Marketing, Finance

Skills:CommunicationNegotiationRelationship-buildingGoal-orientedAnalyticalCompliance collaboration

Languages:EnglishPolishRussianUkrainian

Tech Stack:PerpetualsStakingEarnFiat integrations

Company Brief

OKX

Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Victoria, Seychelles

Founded: 2017

Website LinkedIn

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OKX