Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organization","Multitasking","Attention to detail"]

Deliver a great customer experience at the cash wrap and throughout the sales floor by welcoming clients, operating POS accurately, and maintaining an organized environment. Support brand engagement, social media participation, and merchandising updates. Receive and process shipments and transfers, manage stock levels and replenish the floor, and follow Loss Prevention guidelines while partnering with the team to meet store needs.

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Tapestry
Tapestry
5 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver a great customer experience at the cash wrap and throughout the sales floor by welcoming clients, operating POS accurately, and maintaining an organized environment. Support brand engagement, social media participation, and merchandising updates. Receive and process shipments and transfers, manage stock levels and replenish the floor, and follow Loss Prevention guidelines while partnering with the team to meet store needs.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance at the cash wrap and sales floor.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience and/or sales), preferably in luxury retail; education and experience may be considered together.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including iPad/laptop and Mobile POS.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills and strong English proficiency.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationOrganizationMultitaskingAttention to detail
Languages:English
Tech Stack:POSIPadMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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