Client Manager (Public Sector)

NTT
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Strategic planning","Stakeholder alignment","Collaboration","Problem-solving"]

Own and grow relationships for assigned public sector accounts, ensuring client satisfaction and driving expansion across solution areas. Develop and execute account strategies using technology sales methods, meeting revenue and margin targets while minimizing churn. Use Salesforce.com to manage opportunities, pipelines, and forecasts, analyze customer needs, and coordinate with global teams to support stakeholders throughout the buying lifecycle.

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FursaFursa
NTT
NTT
2 weeks ago

Client Manager (Public Sector)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own and grow relationships for assigned public sector accounts, ensuring client satisfaction and driving expansion across solution areas. Develop and execute account strategies using technology sales methods, meeting revenue and margin targets while minimizing churn. Use Salesforce.com to manage opportunities, pipelines, and forecasts, analyze customer needs, and coordinate with global teams to support stakeholders throughout the buying lifecycle.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Build and nurture relationships with assigned public sector accounts to ensure client satisfaction.
  • •Develop and implement account strategies to drive business opportunities and revenue growth.
  • •Use Salesforce.com to manage accounts, opportunities, pipelines, and forecasts.
  • •Coordinate with a global network of offices to deliver consistent client experiences across geographies.
  • •Serve as the first point of contact for client issues and translate client needs into actionable solutions.

Key Requirements

  • •Strong sales business acumen focused on planning and leveraging tools to meet client business requirements.
  • •Proven client engagement and management across the client lifecycle to improve relationships and drive sales growth.
  • •Deep knowledge of NTT DATA offerings, client applications/use cases, and relevant market trends.
  • •Ability to identify, advance, and pursue opportunities across assigned clients and prospects.
  • •Proficiency using Salesforce.com or other CRM platforms, with a bachelor’s degree or equivalent in business or a sales-related field.
Education:Bachelor's
Skills:Client engagementStrategic planningStakeholder alignmentCollaborationProblem-solving
Tech Stack:Salesforce.comCRM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn