2 days ago

AI Project Manager (User Experience) - AI Data Service Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own end-to-end delivery of AI data annotation projects for TikTok’s Eco Governance team, translating business/product needs into clear labeling requirements and operational plans. Drive delivery governance with QA, vendor, and business stakeholders, monitor dashboards for quality and efficiency, and perform root-cause analysis. Lead continuous improvement through workflow optimization and automation, manage risks and operational transitions, and provide leadership reporting based on project performance data.

Location: Singapore

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead the end-to-end execution of multiple AI data annotation projects, ensuring performance targets and SLAs are met.
•Act as the primary interface for internal requestors by translating product/business needs into labeling project requirements and delivery plans.
•Establish delivery governance (operating rhythms, execution reviews, escalation frameworks) across QA, vendor, and business teams.
•Monitor performance dashboards, detect anomalies, and perform data and root cause analysis to maintain quality and efficiency.
•Identify process gaps and implement workflow optimizations, partnering with tooling teams to drive automation and scalability.

Key Requirements

•5+ years of project/program management experience in AI data annotation, large-scale data operations, content moderation, or related areas.
•Proficiency in spoken and written Mandarin and English.
•Track record delivering cross-functional projects with third-party vendor partners, meeting operational targets and SLAs.
•Strong data skills (Excel, SQL, dashboard development) to analyze performance and conduct root cause analysis.
•Experience driving continuous operational quality optimization and process improvement.

Experience:AI data annotationLarge-scale data operationsContent moderation

Skills:Stakeholder managementCommunicationData-driven decision-makingRisk managementContinuous improvement

Certifications:PMPAgileLean Six Sigma

Languages:MandarinEnglish

Tech Stack:ExcelSQLDashboardsPMPAgileLean Six Sigma

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

AI Project Manager (User Experience) - AI Data Service Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead the end-to-end execution of multiple AI data annotation projects, ensuring performance targets and SLAs are met.
•Act as the primary interface for internal requestors by translating product/business needs into labeling project requirements and delivery plans.
•Establish delivery governance (operating rhythms, execution reviews, escalation frameworks) across QA, vendor, and business teams.
•Monitor performance dashboards, detect anomalies, and perform data and root cause analysis to maintain quality and efficiency.
•Identify process gaps and implement workflow optimizations, partnering with tooling teams to drive automation and scalability.

Key Requirements

•5+ years of project/program management experience in AI data annotation, large-scale data operations, content moderation, or related areas.
•Proficiency in spoken and written Mandarin and English.
•Track record delivering cross-functional projects with third-party vendor partners, meeting operational targets and SLAs.
•Strong data skills (Excel, SQL, dashboard development) to analyze performance and conduct root cause analysis.
•Experience driving continuous operational quality optimization and process improvement.

Experience:AI data annotationLarge-scale data operationsContent moderation

Skills:Stakeholder managementCommunicationData-driven decision-makingRisk managementContinuous improvement

Certifications:PMPAgileLean Six Sigma

Languages:MandarinEnglish

Tech Stack:ExcelSQLDashboardsPMPAgileLean Six Sigma

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn