Creative Operations Senior Manager

HelloFresh
New York
Workplace: OnsiteFull timeUSD 136,710 - 158,100 annuallyFunction: Administration & Executive AssistanceExperience: 6-8 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Relationship-building","Organizational skills","Risk management","Prioritization","Process improvement"]

Lead end-to-end Creative Operations for integrated marketing initiatives across HelloFresh’s global brand portfolio. Own intake through final asset release for campaigns spanning digital, print, packaging, video, photography, CRM, and lifecycle marketing. Partner with Brand Marketing, Creative, Production, Packaging, Product Marketing, and agencies to deliver peak moments, product launches, and always-on programs. Forecast capacity, optimize workflows and systems, build operational reporting, and drive continuous improvement through retrospectives.

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HelloFresh
HelloFresh
1 day ago

Creative Operations Senior Manager

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Job Summary

Lead end-to-end Creative Operations for integrated marketing initiatives across HelloFresh’s global brand portfolio. Own intake through final asset release for campaigns spanning digital, print, packaging, video, photography, CRM, and lifecycle marketing. Partner with Brand Marketing, Creative, Production, Packaging, Product Marketing, and agencies to deliver peak moments, product launches, and always-on programs. Forecast capacity, optimize workflows and systems, build operational reporting, and drive continuous improvement through retrospectives.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead end-to-end operational management for integrated marketing initiatives, from intake through final asset release across digital, print, packaging, video, photography, CRM, and lifecycle marketing.
  • •Manage operational delivery for major priorities such as peak campaigns, product launches, refreshed meal photography, strategic partnerships, packaging initiatives, and cross-channel programs.
  • •Serve as the primary Creative Operations partner for Brand Marketing, Creative, Production, Lifecycle Marketing, Product Marketing, Packaging, and external agency partners to align priorities, timelines, and deliverables.
  • •Forecast upcoming work and manage resource/capacity by identifying resourcing risks and recommending freelance or agency support as needs evolve.
  • •Improve operational excellence by optimizing workflows and project governance, building reporting on project health and delivery performance, and leading retrospectives to implement scalable process improvements.

Pay and Benefits

Salary: USD 136,710 - 158,100 annually
Perks:401kPaid LeaveParental LeaveHealth InsuranceLearning Budget

Key Requirements

  • •6-8 years of experience in Creative Operations, Creative Project Management, or integrated marketing operations, including managing creative workflows in-house or with agencies/studios.
  • •Bachelor’s degree required.
  • •Experience leading complex, cross-functional marketing initiatives from planning through execution.
  • •Strong understanding of integrated creative workflows across digital, print, packaging, photography, and video production.
  • •Experience with project management platforms (e.g., Airtable, Jira, Asana, Monday.com, Workfront) and reporting/resource planning tools for decision-making.
Experience:6-8 yearsCreative operationsIntegrated marketing operationsMarketing operationsCreative project management
Education:Bachelor's
Skills:CommunicationStakeholder managementRelationship-buildingOrganizational skillsRisk managementPrioritizationProcess improvement
Tech Stack:AirtableJiraAsanaMonday.comWorkfront

Company Brief

HelloFresh
HelloFresh is a meal-kit and food subscription company that delivers fresh ingredients and recipes to consumers, offering convenient home-cooked meals through weekly subscription boxes across multiple international markets.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn