Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a luxury retail store. Lead on the sales floor by delivering Coach service standards and resolving customer issues as a brand ambassador. Recruit, onboard, and coach team members, support omni-channel and digital clienteling initiatives, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising. Collaborate with district and corporate teams to shape store strategy.

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FursaFursa
Tapestry
Tapestry
5 months ago

Assistant Store Manager I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development for a luxury retail store. Lead on the sales floor by delivering Coach service standards and resolving customer issues as a brand ambassador. Recruit, onboard, and coach team members, support omni-channel and digital clienteling initiatives, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and merchandising. Collaborate with district and corporate teams to shape store strategy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives while monitoring KPIs.
  • •Create an inclusive, high-energy environment and resolve customer issues while upholding Coach service standards.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline.
  • •Support virtual shopping and clienteling to enhance the customer experience using social media trends.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising.

Pay and Benefits

Salary: USD 18.5 - 38.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industriesLuxuryFashionOmni-channelClienteling
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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