Manager, Digital Channel Ops and Insights

Visa
California
Workplace: HybridFull timeUSD 116,300 - 186,000 annuallyFunction: Marketing & GrowthExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical","Operational execution","Communication","Confidentiality","Collaboration"]

Lead day-to-day execution and optimization of Visa’s social media and web presence across owned and priority platforms. Manage newsroom calendars and publishing workflows, monitor audience growth and engagement, and build dashboards that translate performance data into actionable insights. Support social listening for trends and brand sentiment, and enable real-time monitoring and rapid response during priority moments. Partner closely with content, brand, and communications teams to inform ongoing newsroom strategy.

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FursaFursa
Visa
Visa
2 months ago

Manager, Digital Channel Ops and Insights

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead day-to-day execution and optimization of Visa’s social media and web presence across owned and priority platforms. Manage newsroom calendars and publishing workflows, monitor audience growth and engagement, and build dashboards that translate performance data into actionable insights. Support social listening for trends and brand sentiment, and enable real-time monitoring and rapid response during priority moments. Partner closely with content, brand, and communications teams to inform ongoing newsroom strategy.
Location: California
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Execute day-to-day publishing across Visa’s owned and priority digital corporate, internal, and news communications channels in line with content calendars and brand guidelines.
  • •Manage newsroom calendar, content workflows, asset coordination, and publishing schedules with stakeholders and agency partners.
  • •Monitor digital performance (audience growth, engagement, reach, and content effectiveness) and build performance reporting and dashboards.
  • •Translate quantitative and qualitative data into actionable insights to optimize content, planning, and future campaigns.
  • •Monitor for emerging trends and brand sentiment, support social listening, and enable real-time monitoring and reactive publishing as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 116,300 - 186,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceWellness Stipend

Key Requirements

  • •5+ years of relevant work experience with a Bachelor’s degree, or at least 2 years with an advanced degree (e.g., Masters/MBA/JD/MD), or 0 years with a PhD.
  • •6+ years with a Bachelor’s degree, or 4+ years with an advanced degree, or up to 3 years with a PhD.
  • •5–7+ years of experience in social media or digital marketing.
  • •Strong understanding of social platforms and analytics tools, with experience in content performance analysis and reporting.
  • •Experience working in matrixed organizations with multiple competing priorities and operating at a senior level.
Experience:5+ yearsSocial mediaDigital marketing
Education:Bachelor's
Skills:AnalyticalOperational executionCommunicationConfidentialityCollaboration

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
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