Teller Jackson, Tennessee

FB Financial
Jackson
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Confidentiality","Risk awareness","Reliability"]

Serve as the first point of contact for customers, delivering service excellence while processing transactions in line with bank policies. Respond to account and transaction inquiries, maintain daily teller operational standards (cash drawer security, coin/cash handling, counterfeit identification), and support customer education on digital banking tools. Protect the bank by following confidentiality, compliance, and risk procedures, and recognize needs to refer customers for cross-sell opportunities.

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FB Financial
FB Financial
1 day ago

Teller Jackson, Tennessee

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers, delivering service excellence while processing transactions in line with bank policies. Respond to account and transaction inquiries, maintain daily teller operational standards (cash drawer security, coin/cash handling, counterfeit identification), and support customer education on digital banking tools. Protect the bank by following confidentiality, compliance, and risk procedures, and recognize needs to refer customers for cross-sell opportunities.
Location: Jackson
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Process customer transactions according to bank policies and procedures.
  • •Assist with customer inquiries such as account balances, transaction history, service charges, and interest rates.
  • •Maintain daily teller operational standards including cash drawer security, balances, item capture, counterfeit identification, and coin/cash procedures.
  • •Educate customers on products and emerging bank technology and digital solutions (mobile, online, ATM).
  • •Follow security, confidentiality, and regulatory compliance procedures, including risk controls and incident/robbery-related protocols; refer customers for cross-sell opportunities as appropriate.

Key Requirements

  • •Less than two years of experience.
  • •Basic computer and math skills.
  • •High school diploma or equivalent.
  • •Must be bonded within the first six months of employment.
  • •Foundational understanding of banking regulatory compliance and FirstBank policies/procedures.
Experience:BankingFinancial services
Education:High School
Skills:Customer serviceAttention to detailConfidentialityRisk awarenessReliability

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website