Oura

1 month ago

Lifecycle Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Define and own the technical roadmap for lifecycle tooling and cross-functional data models; orchestrate multi-channel lifecycle campaigns, experimentation, and governance. Bridge Lifecycle Marketing, Data Engineering, and Analytics to scale personalized journeys and automations using Braze, with a focus on data stability, experimentation, and measurable impact.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Define and own the technical roadmap for lifecycle tooling ecosystem (e.g., Braze), ensuring data stability, governance, and future-proof documentation.
•Lead cross-functional work with Lifecycle Marketing, Data Engineering, and Data Analytics to define and maintain source-of-truth lifecycle data models (events, attributes, segments, composite scores, propensity models).
•Drive operational efficiency by architecting AI-driven automation workflows and internal tooling to eliminate repetitive production overhead; create and maintain documentation for journeys, data dependencies, and workflows.
•Lead evaluation and onboarding of new capabilities (additional channels, integrations) with impact vs. complexity considerations.
•Operationalize end-to-end A/B and multivariate tests, collaborate on experiment frameworks, and own reporting for lifecycle ops (journey health, delivery, monitoring, dashboards).

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid LeaveEmployee Discounts

Key Requirements

•8+ years of deep experience in lifecycle/CRM operations.
•Proven track record of architectural ownership: scaled CRM/MarTech platforms (like Braze) for millions of active users in a subscription or membership-based model.
•Hands-on experience with a marketing automation platform configuring personalized journeys.
•Solid understanding of experiment design, best practices, and production constraints; able to define success metrics and framework.
•Demonstrated experience partnering with data and engineering teams on integrations, advanced data models, and troubleshooting.

Experience:8+ yearsMarketing technologyCRMSubscription-based models

Skills:HTMLTemplatingLiquidBrazeData modelingSQLAutomationExperimentation

Languages:English

Tech Stack:BrazeHTMLLiquidTemplatingSQLData modelingAutomation

Company Brief

Oura

Designs and sells the Oura Ring, a wearable device that tracks sleep, activity, and physiological signals to provide personalized health, recovery, and readiness insights via a companion app and analytics platform.

Industry: Wearables

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Oulu, Finland

Founded: 2013

Website LinkedIn

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Oura

1 month ago

Lifecycle Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Define and own the technical roadmap for lifecycle tooling ecosystem (e.g., Braze), ensuring data stability, governance, and future-proof documentation.
•Lead cross-functional work with Lifecycle Marketing, Data Engineering, and Data Analytics to define and maintain source-of-truth lifecycle data models (events, attributes, segments, composite scores, propensity models).
•Drive operational efficiency by architecting AI-driven automation workflows and internal tooling to eliminate repetitive production overhead; create and maintain documentation for journeys, data dependencies, and workflows.
•Lead evaluation and onboarding of new capabilities (additional channels, integrations) with impact vs. complexity considerations.
•Operationalize end-to-end A/B and multivariate tests, collaborate on experiment frameworks, and own reporting for lifecycle ops (journey health, delivery, monitoring, dashboards).

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceEquityPaid LeaveEmployee Discounts

Key Requirements

•8+ years of deep experience in lifecycle/CRM operations.
•Proven track record of architectural ownership: scaled CRM/MarTech platforms (like Braze) for millions of active users in a subscription or membership-based model.
•Hands-on experience with a marketing automation platform configuring personalized journeys.
•Solid understanding of experiment design, best practices, and production constraints; able to define success metrics and framework.
•Demonstrated experience partnering with data and engineering teams on integrations, advanced data models, and troubleshooting.

Experience:8+ yearsMarketing technologyCRMSubscription-based models

Skills:HTMLTemplatingLiquidBrazeData modelingSQLAutomationExperimentation

Languages:English

Tech Stack:BrazeHTMLLiquidTemplatingSQLData modelingAutomation

Company Brief

Oura

Industry: Wearables

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Oulu, Finland

Founded: 2013

Website LinkedIn