Venue Box Office - Variable Staff

Live Nation Entertainment
Denver
Workplace: OnsitePart timeUSD 19.29 - 20 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Teamwork","Attention to detail","Work well under pressure"]

Serve as a Box Office Agent for live events in the Denver area, supporting will call and guest list operations and troubleshooting issues like transfers, barcodes, and account problems. Ensure compliance with cash-handling policies and ADA ticket requirements while balancing and reconciling ticket sales. Provide prompt, courteous, in-person customer service and run daily Ticketmaster host system operations, including opening/closing shift procedures.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Venue Box Office - Variable Staff

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a Box Office Agent for live events in the Denver area, supporting will call and guest list operations and troubleshooting issues like transfers, barcodes, and account problems. Ensure compliance with cash-handling policies and ADA ticket requirements while balancing and reconciling ticket sales. Provide prompt, courteous, in-person customer service and run daily Ticketmaster host system operations, including opening/closing shift procedures.
Location: Denver
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Ensure compliance with Live Nation cash handling policies and procedures
  • •Balance and reconcile daily/nightly ticket sales
  • •Provide prompt, courteous, knowledgeable customer service
  • •Facilitate night-of-show Will Call and Guest List operations and troubleshoot issues (transfers, barcodes, account issues)
  • •Run daily Ticketmaster host system operations and follow opening/closing shift procedures

Pay and Benefits

Salary: USD 19.29 - 20 hourly

Key Requirements

  • •Knowledge of cash handling
  • •In-person customer service experience
  • •Entry-level knowledge of Microsoft applications (Outlook, PowerPoint, Excel) and point of sale systems
  • •Ability to work a flexible schedule (days/nights, weekends and holidays)
  • •High School Diploma
Education:High School
Skills:Customer serviceCommunicationTeamworkAttention to detailWork well under pressure
Tech Stack:Microsoft OutlookMicrosoft PowerPointMicrosoft ExcelPoint Of Sales systemsTicketmaster host systemWindows

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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