Operations Account Executive

Discover Financial
Houston
Workplace: OnsiteFull timeUSD 98,900 - 112,900 annuallyFunction: SalesExperience: 1+ yearsEducation: high_schoolSkills: ["Stakeholder management","Risk management","Problem-solving","Client engagement"]

Provide operational support for payments business partners, including project managing partner and product onboarding. Train partners on proprietary tools, troubleshoot transaction processing issues, and resolve escalated customer problems. Lead operational initiatives for new products, releases, and solutions, while managing compliance with operating rules and semi-annual release processes. Serve as a subject matter expert on authorization and settlement applications and manage strategically important partner relationships with ~10% client travel.

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Discover Financial
Discover Financial
1 month ago

Operations Account Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide operational support for payments business partners, including project managing partner and product onboarding. Train partners on proprietary tools, troubleshoot transaction processing issues, and resolve escalated customer problems. Lead operational initiatives for new products, releases, and solutions, while managing compliance with operating rules and semi-annual release processes. Serve as a subject matter expert on authorization and settlement applications and manage strategically important partner relationships with ~10% client travel.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide dedicated operational support to acquirers, network partners, issuers, and processors.
  • •Research complex issues and troubleshoot end-to-end transaction processing, acceptance complaints, and issuer launches.
  • •Support business development by onboarding franchises/participants and assisting with contract negotiation and due diligence.
  • •Manage compliance with operating rules and regulations, including coordinating certification and supporting participants through semi-annual releases.
  • •Lead internal projects, maintain audit-ready documentation, and act as an SME for authorization and settlement applications and internal systems/tools.
Travel: Low travel

Pay and Benefits

Salary: USD 98,900 - 112,900 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of experience with Microsoft Office or G Suite.
  • •At least 1 year of process management experience.
  • •Bachelor’s Degree or military experience.
  • •Experience in Compliance or Risk Management and additional process management experience are preferred.
Experience:1+ years
Education:High School
Skills:Stakeholder managementRisk managementProblem-solvingClient engagement
Certifications:LeanAgileSix SigmaBusiness Process ManagementProject Management
Tech Stack:Microsoft OfficeG Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn