Sales Associate II

Tapestry
California
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal skills","Learning agility","Drive for results","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience for Coach clients by driving omni-channel sales and building lasting relationships through styling, product expertise, and tailored recommendations. Meet individual and store sales goals while using mobile POS, clienteling tools, and social selling (including short-form video) to capture client data and encourage repeat purchases. Support daily store operations including inventory processing, replenishment, visual merchandising, and efficient transactions.

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Tapestry
Tapestry
3 months ago

Sales Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated, personalized shopping experience for Coach clients by driving omni-channel sales and building lasting relationships through styling, product expertise, and tailored recommendations. Meet individual and store sales goals while using mobile POS, clienteling tools, and social selling (including short-form video) to capture client data and encourage repeat purchases. Support daily store operations including inventory processing, replenishment, visual merchandising, and efficient transactions.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and developing/closing sales with new customers.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations such as cash wrap, inventory processing/replenishment, visual merchandising, transaction processing, and shipment/stockroom tasks while maintaining cleanliness and asset protection procedures.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to work at a fast pace and meet a flexible schedule including nights, weekends, and peak retail days.
  • •Strong English proficiency and ability to lift 25 lb regularly (up to 50 lb occasionally) while moving around the sales floor and stockroom.
  • •Luxury retail background and clienteling/data acquisition skills; social media savvy including live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal skillsLearning agilityDrive for resultsDealing with ambiguity
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopClienteling toolsSocial sellingShort-form videoLive-stream shoppingWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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