Salesforce

3 weeks ago

Customer Success Manager - Marketing Cloud - French speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Partner with customers to accelerate business value and return on their Salesforce investment. Use Salesforce’s Customer Success Methodology to understand goals, assess capabilities, guide organizational strategy and governance, and build adoption paths. Deliver hands-on Marketing Cloud and Salesforce platform expertise, identify risks, and communicate product updates. Cultivate executive-level relationships across IT and business leaders to help customers progress on their digital journey.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Use the Customer Success Methodology to understand customer goals and provide recommendations to meet business and technology objectives.
•Develop knowledge of customers’ Salesforce implementations and evangelize Salesforce capabilities across Clouds.
•Guide customers on organizational strategy, governance, and organizational change processes based on their needs.
•Apply Salesforce platform features and functions to customer business priorities and roadmaps.
•Proactively identify risks, build risk mitigation plans, and communicate relevant product changes and updates.

Key Requirements

•7-10 years of relevant industry expertise.
•In-depth knowledge in one or more lines of business (a specific cloud or industry).
•Strong consulting skills and proven results as a Trusted Advisor driving business value for customers.
•Ability to lead influential C-level conversations, facilitate difficult discussions, and handle objections.
•Fluency in French and English is required for this opportunity.

Experience:7-10 years

Skills:ConsultingRelationship-buildingExecutive communicationProblem-solvingStakeholder management

Languages:FrenchEnglish

Tech Stack:SalesforceMarketing CloudSalesforce Clouds

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

3 weeks ago

Customer Success Manager - Marketing Cloud - French speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Use the Customer Success Methodology to understand customer goals and provide recommendations to meet business and technology objectives.
•Develop knowledge of customers’ Salesforce implementations and evangelize Salesforce capabilities across Clouds.
•Guide customers on organizational strategy, governance, and organizational change processes based on their needs.
•Apply Salesforce platform features and functions to customer business priorities and roadmaps.
•Proactively identify risks, build risk mitigation plans, and communicate relevant product changes and updates.

Key Requirements

•7-10 years of relevant industry expertise.
•In-depth knowledge in one or more lines of business (a specific cloud or industry).
•Strong consulting skills and proven results as a Trusted Advisor driving business value for customers.
•Ability to lead influential C-level conversations, facilitate difficult discussions, and handle objections.
•Fluency in French and English is required for this opportunity.

Experience:7-10 years

Skills:ConsultingRelationship-buildingExecutive communicationProblem-solvingStakeholder management

Languages:FrenchEnglish

Tech Stack:SalesforceMarketing CloudSalesforce Clouds

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor