TikTok Shop - Governance Operational Risk Analyst

TikTok
Singapore
Full timeFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Communication","Coordination","Cross-functional collaboration","Analytical thinking","Judgment"]

Build governance and operational risk insights for the TikTok Shop Governance & Experience (GNE) team by identifying gaps across the governance lifecycle, conducting case investigations, and performing root-cause analysis. Partner cross-functionally to align on findings and drive improvements, while managing governance programs and action items. Monitor key metrics with deep-dive analysis and advance automation/AI initiatives to improve efficiency and accuracy across GNE operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 day ago

TikTok Shop - Governance Operational Risk Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Build governance and operational risk insights for the TikTok Shop Governance & Experience (GNE) team by identifying gaps across the governance lifecycle, conducting case investigations, and performing root-cause analysis. Partner cross-functionally to align on findings and drive improvements, while managing governance programs and action items. Monitor key metrics with deep-dive analysis and advance automation/AI initiatives to improve efficiency and accuracy across GNE operations.
Location: Singapore
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Identify and assess governance lifecycle gaps, including policy development, enforcement, case investigations, and root-cause analysis.
  • •Drive cross-functional collaboration to align on findings, share insights, and build consensus on improvements.
  • •Manage and track governance programs and action items to ensure timely execution and strengthened controls across key domains.
  • •Monitor key metrics and conduct deep-dive analyses as needed.
  • •Drive automation and AI initiatives to improve efficiency and accuracy across GNE operations.

Key Requirements

  • •Bachelor’s degree or higher in a relevant field.
  • •Professional experience in e-Commerce governance, policy development, moderation operations, or related domains.
  • •Solid understanding of e-Commerce compliance standards and internet governance with strong risk awareness.
  • •Intermediate data analysis skills using datasets and proficiency in Excel/spreadsheets.
  • •Experience supporting or deploying AI/automation initiatives.
Experience:E-commercePolicy developmentContent moderationBPO operations
Education:Bachelor's
Skills:CommunicationCoordinationCross-functional collaborationAnalytical thinkingJudgment
Tech Stack:ExcelSQLPythonAI automationPrompt engineering

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn