Sr Manager, UK Operations, London LHR (London, GB)

Lead and coordinate daily airport operations at London Heathrow to ensure safe, reliable, and efficient service delivery. Manage vendor partners across customer service, airport operations, and baggage services, while driving operational performance metrics, regulatory compliance, and a strong safety culture. Oversee operational audits, risk assessments, escalations, and continuous improvement initiatives, and collaborate with airport authorities, government agencies, and stakeholders to represent the airline and support contingency planning.