Account Management Lead - SMB

Lead Plaid’s SMB account management organization by managing and growing the SMB customer base and setting the vision and strategy for long-term partnerships. Hire, recruit, and develop a team of account managers, collaborate cross-functionally with product and go-to-market teams, and drive upsell/cross-sell revenue, renewals, and operational efficiency. Partner with C-level stakeholders to build enduring customer relationships in a fast-paced, high-growth environment.