Aon

1 week ago

Senior Account Manager - Hybrid/San Francisco, CA

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Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Manage day-to-day client service for an assigned commercial risk book of business, partnering with Account Executives and serving as a key client liaison. Oversee each client’s renewal cycle, handle open items and ad-hoc requests, and draft stewardship report components and presentations. Coordinate with Client Services and Premium Accounting on billing matters, manage coverage inquiries and endorsement requests, and monitor invoicing, receivables, and collections while resolving issues.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with Account Executives to manage an assigned book of business and deliver day-to-day service processes and outputs.
•Run point on clients’ renewal cycles to ensure a positive client experience.
•Maintain effective client communication by facilitating accurate information flow between clients and the account team and handling open items/ad-hoc requests.
•Prepare assigned elements of stewardship reports and presentations by gathering and analyzing data.
•Manage billing and billing-related coordination with Premium Accounting; handle coverage inquiries and endorsement requests; monitor invoicing, fee agreements, receivables, and collections.

Pay and Benefits

Salary: USD 80,000 - 95,000 annually

Perks:Health InsuranceDentalVision401kEquityPaid LeaveTuition AssistanceAdoption AssistanceEmployee Assistance

Key Requirements

•3+ years of insurance experience, preferably in an Account Management role.
•Property & Casualty broker’s license strongly preferred, or to be obtained within 120 days of start date.
•High school diploma or equivalent.
•Associates degree preferred.
•Experience supporting complex clients is preferred.

Experience:Insurance

Skills:Client relationship managementIndependent client-facing workInformation coordinationData analysisProblem resolution

Licenses:Property & Casualty broker’s license

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon