Decagon

4 weeks ago

Technical Enablement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

A founding member of Decagon's GTM Productivity team, this role will build and scale enablement programs for Solutions Engineering and technical post-sales, drive field readiness and performance, partner cross-functionally with Product, Engineering, and GTM teams, and own enablement infrastructure and insights to accelerate ramp and productivity across pre- and post-sales.

Location: San Francisco

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Build and scale enablement programs — including onboarding, ongoing development, and role-specific training across Solutions Engineering and technical post-sales teams
•Drive field readiness and performance — developing technical playbooks, training, and certification programs that improve how teams position, design, and deliver solutions
•Partner cross-functionally — working with Product, Engineering, GTM, and other stakeholders to ensure alignment and impact
•Lead a consistent enablement cadence — facilitating high-impact sessions with technical leaders and top performers
•Own enablement infrastructure and insights — optimizing content, learning systems, demo environments, and AI-powered tooling while using data to improve ramp and productivity

Pay and Benefits

Salary: USD 190,000 - 235,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kParental LeaveMeal AllowanceEquity

Key Requirements

•7+ years of experience in technical enablement, Solutions Engineering, or related technical customer facing roles
•Experience working closely with technical field teams, including Solutions Engineers, Architects, or product-facing roles
•Proven ability to thrive in fast-moving, ambiguous environments with a high degree of ownership
•Strong program management and execution skills with the ability to drive outcomes
•Strong cross-functional collaboration skills across product, technology, and GTM teams

Experience:7+ yearsSaaSStartupConversational AIEnterprise software

Skills:Program managementCross-functional collaborationLeadershipCommunication

Languages:English

Tech Stack:SaaSAIConversational AIDemo environments

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

4 weeks ago

Technical Enablement Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: San Francisco

Employment Type: Full time

Seniority: Manager level

Key Responsibilities

•Build and scale enablement programs — including onboarding, ongoing development, and role-specific training across Solutions Engineering and technical post-sales teams
•Drive field readiness and performance — developing technical playbooks, training, and certification programs that improve how teams position, design, and deliver solutions
•Partner cross-functionally — working with Product, Engineering, GTM, and other stakeholders to ensure alignment and impact
•Lead a consistent enablement cadence — facilitating high-impact sessions with technical leaders and top performers
•Own enablement infrastructure and insights — optimizing content, learning systems, demo environments, and AI-powered tooling while using data to improve ramp and productivity

Pay and Benefits

Salary: USD 190,000 - 235,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kParental LeaveMeal AllowanceEquity

Key Requirements

•7+ years of experience in technical enablement, Solutions Engineering, or related technical customer facing roles
•Experience working closely with technical field teams, including Solutions Engineers, Architects, or product-facing roles
•Proven ability to thrive in fast-moving, ambiguous environments with a high degree of ownership
•Strong program management and execution skills with the ability to drive outcomes
•Strong cross-functional collaboration skills across product, technology, and GTM teams

Experience:7+ yearsSaaSStartupConversational AIEnterprise software

Skills:Program managementCross-functional collaborationLeadershipCommunication

Languages:English

Tech Stack:SaaSAIConversational AIDemo environments

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor