Test Center Administrator (FT)

Prometric
Ohio
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Attention to detail"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and monitoring exams to ensure strict exam integrity. Maintain up-to-date knowledge of test center policies, perform required security checks (including wands), and handle candidate issues with urgency. Ensure a secure testing environment, report out-of-guideline occurrences, and use applicable tools to scan and record fingerprint identification when required.

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Prometric
Prometric
3 months ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 days agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and monitoring exams to ensure strict exam integrity. Maintain up-to-date knowledge of test center policies, perform required security checks (including wands), and handle candidate issues with urgency. Ensure a secure testing environment, report out-of-guideline occurrences, and use applicable tools to scan and record fingerprint identification when required.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures
  • •Greet examinees and verify identification
  • •Perform security checks, including the use of wands
  • •Continuously monitor candidates as they complete exams and report/resolve issues with urgency
  • •Maintain a secure environment and safeguard testing materials and conduct

Pay and Benefits

Perks:Paid HolidaysSick Time401kEmployee AssistanceVisionFsaPaid LeaveLegal

Key Requirements

  • •High school diploma or equivalent required
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.)
  • •Must be 18 years of age to qualify
  • •Ability to communicate professionally and effectively with candidates and coworkers
  • •Ability to write detailed, accurate reports and correspondence
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMultitaskingAttention to detail
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn