Seasonal Sales Support Associate, Naples

Hermes
Naples
Workplace: OnsiteSeasonalUSD 20 - 23 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Detail oriented","Organizational skills","Composure"]

Support the client experience at a Hermès Naples boutique by providing prompt, friendly service, answering phones, and assisting with sales-floor and after-sales clerical tasks. Help with merchandise preparation and stocking, keep workstation and selling-floor standards, and support concierge/host activities. This temporary seasonal role (Nov–Dec 31) works closely with sales and selling support teams in a fast-paced luxury environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Hermes
Hermes
4 days ago

Seasonal Sales Support Associate, Naples

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Support the client experience at a Hermès Naples boutique by providing prompt, friendly service, answering phones, and assisting with sales-floor and after-sales clerical tasks. Help with merchandise preparation and stocking, keep workstation and selling-floor standards, and support concierge/host activities. This temporary seasonal role (Nov–Dec 31) works closely with sales and selling support teams in a fast-paced luxury environment.
Location: Naples
Workplace: Onsite
Employment Type: Seasonal
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide prompt, friendly greeting and offer assistance to answer client questions.
  • •Support the sales team by hanging merchandise, retrieving stock, and preparing the stock room.
  • •Keep items stocked on the selling floor (bags, boxes, note cards, ribbons, stationery) and maintain merchandise standards (straightening, filling in).
  • •Support client service/concierge/doorperson/greeter-host activities and assist with after-sales areas as needed (e.g., logging repairs, contacting clients, maintaining active records).
  • •Answer phones in a timely manner and provide friendly, appropriate customer service.

Pay and Benefits

Salary: USD 20 - 23 hourly

Key Requirements

  • •Provide high levels of client service consistent with Hermès standards, including greeting clients and answering questions.
  • •Be organized and detail oriented while supporting front- and back-of-house operations.
  • •Use computer skills including Microsoft Office.
  • •Handle difficult situations with grace, compassion, and composure.
  • •Lift up to 0-25 lbs. without assistance and perform regular in-person work at the company-designated location.
Experience:1+ years
Skills:CommunicationCustomer serviceDetail orientedOrganizational skillsComposure
Tech Stack:Microsoft Office

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn