Qureos

5 days ago

Live Chat Support Agent Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the first point of contact for clients and prospective customers via live chat, email, and online messaging. Provide real estate information, help schedule appointments, and connect customers with agents. Resolve inquiries and concerns, document interactions in CRM systems, and escalate complex issues when needed. Work in a fast-paced remote environment while meeting response-time, quality, and customer satisfaction performance metrics.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
•Provide information about company services, listings, and general real estate inquiries.
•Assist clients with scheduling appointments and connecting with real estate agents.
•Resolve customer concerns with accurate solutions and timely follow-up.
•Document customer interactions in CRM systems and escalate complex inquiries when necessary.

Pay and Benefits

Salary: USD 28 - 30 hourly

Perks:Remote WorkPaid Training

Key Requirements

•High school diploma or equivalent required; Associate's degree preferred.
•Minimum of one year of customer service, live chat, or call center experience preferred.
•Excellent written communication and typing skills.
•Strong multitasking and problem-solving abilities.
•Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems.

Experience:1+ years

Education:High School

Skills:Excellent written communicationTyping skillsMultitaskingProblem-solvingCustomer-focused

Tech Stack:Microsoft Office SuiteGoogle WorkspaceCRM systemsZendeskIntercomLiveChat

Company Brief

Qureos

Website

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Qureos

5 days ago

Live Chat Support Agent Remote

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
•Provide information about company services, listings, and general real estate inquiries.
•Assist clients with scheduling appointments and connecting with real estate agents.
•Resolve customer concerns with accurate solutions and timely follow-up.
•Document customer interactions in CRM systems and escalate complex inquiries when necessary.

Pay and Benefits

Salary: USD 28 - 30 hourly

Perks:Remote WorkPaid Training

Key Requirements

•High school diploma or equivalent required; Associate's degree preferred.
•Minimum of one year of customer service, live chat, or call center experience preferred.
•Excellent written communication and typing skills.
•Strong multitasking and problem-solving abilities.
•Proficiency with Microsoft Office Suite, Google Workspace, and CRM systems.

Experience:1+ years

Education:High School

Skills:Excellent written communicationTyping skillsMultitaskingProblem-solvingCustomer-focused

Tech Stack:Microsoft Office SuiteGoogle WorkspaceCRM systemsZendeskIntercomLiveChat

Company Brief

Qureos

Website