DataWatcher Manager

Cyera
United States
Workplace: HybridFull timeUSD 130,000 - 160,000Function: Customer Success & Account ManagementExperience: 10+ yearsSkills: ["Written communication","Verbal communication","Attention to detail","Analytical rigor","Mentorship"]

Lead and manage a front-line analyst team delivering 24x7x365 service for Cyera’s AI trust infrastructure. Serve as both a hands-on operator and technical escalation point for SOC/MSSP operations, incident triage, and complex customer issues. Partner with leadership to develop service capabilities, drive operational improvements, and create KPIs/KRIs and executive reporting, while supporting onboarding, QBRs, renewals, and expansions.

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FursaFursa
Cyera
Cyera
3 days ago

DataWatcher Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead and manage a front-line analyst team delivering 24x7x365 service for Cyera’s AI trust infrastructure. Serve as both a hands-on operator and technical escalation point for SOC/MSSP operations, incident triage, and complex customer issues. Partner with leadership to develop service capabilities, drive operational improvements, and create KPIs/KRIs and executive reporting, while supporting onboarding, QBRs, renewals, and expansions.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Lead and manage a front-line analyst team, including hiring, onboarding/offboarding, performance evaluations, and mentorship.
  • •Oversee 24x7x365 operational coverage, shift scheduling, escalation handling, and act as a technical escalation point for complex analysis and operational challenges.
  • •Develop and document standard operating procedures to optimize analyst tasks, and drive internal projects from planning through execution.
  • •Leverage AI and scripting (Python, PowerShell) and automation to streamline workflows and improve analyst productivity.
  • •Lead/assist customer-facing engagements, incident response support, and executive reporting with KPIs/KRIs; support onboarding, QBRs, renewals, and expansions.

Pay and Benefits

Salary: USD 130,000 - 160,000
Perks:Remote WorkPaid LeaveHealth InsuranceVisionDentalLife InsuranceDisability Insurance

Key Requirements

  • •Minimum 10 years of technical experience in SOC/MSSP environments.
  • •Minimum 5 years in management roles across SOC/MSSP operations.
  • •Direct operational experience in Security Operations Centers (SOC) and/or Managed Security Service Provider (MSSP) settings.
  • •Hands-on experience with enterprise security platforms such as SIEM, EDR, ASM, and similar technologies.
  • •Experience identifying, triaging, and resolving cyber incidents.
Experience:10+ yearsSOCMSSPCybersecurity
Skills:Written communicationVerbal communicationAttention to detailAnalytical rigorMentorship
Tech Stack:PythonPowerShellSIEMEDRASMGDPRHIPAA

Company Brief

Cyera
Provides an AI‑native data security platform that discovers, classifies, and protects sensitive data across cloud, SaaS, databases, AI systems and on‑prem environments to reduce risk and enable secure AI adoption.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series F
Headquarters: New York, United States
Founded: 2021
Glassdoor
Glassdoor: 4.8
WebsiteLinkedInGlassdoor