Retail Personal Banker ll - Batavia FC

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Consultative problem-solving","Ethical conduct","Verbal communication","Decision-making"]

Build and maintain long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Assess customer needs across the lifecycle, tailor recommendations, and help customers resolve issues while reinforcing the value of technology and products. Analyze customer credit and financial information to align customers with appropriate solutions, collaborating with internal partners while following risk and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Retail Personal Banker ll - Batavia FC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Build and maintain long-lasting relationships with existing and prospective customers through proactive outreach and a consultative sales-and-service approach. Assess customer needs across the lifecycle, tailor recommendations, and help customers resolve issues while reinforcing the value of technology and products. Analyze customer credit and financial information to align customers with appropriate solutions, collaborating with internal partners while following risk and ethics policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and other financial information to ensure customers are in appropriate solutions aligned with their needs.
Travel: Low travel

Key Requirements

  • •High school diploma/GED and 1 year of customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment; financial industry experience is a plus.
  • •Ability to analyze credit and financial information and align customers with appropriate solutions.
  • •Demonstrated ability to develop comfort with acquiring new households and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication, and follow the required S.A.F.E. Act registration through NMLS at the time of employment.
Experience:1+ yearsFinancial servicesCustomer serviceSales
Education:High School
Skills:Customer focusConsultative problem-solvingEthical conductVerbal communicationDecision-making
Tech Stack:NMLSNationwide Mortgage Licensing System

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor