Service Engineer

Eaton
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication","Customer focus","Quality management"]

Provide after-sales technical support for Eaton’s Electrical business in Bangkok, including installation, testing, commissioning, repair, upgrades, preventative maintenance, and troubleshooting. Recommend scheduled overhauls and life-cycle parts replacements, assist with product roll-out and start-up, and ensure 24x7 standby coverage via a rotational duty schedule. Serve as single point of contact for service contracts, maintain accurate records, prepare daily logs, and train customer personnel.

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Eaton
Eaton
1 day ago

Service Engineer

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Last checked: 5 hours agoStatus: Live

Job Summary

Provide after-sales technical support for Eaton’s Electrical business in Bangkok, including installation, testing, commissioning, repair, upgrades, preventative maintenance, and troubleshooting. Recommend scheduled overhauls and life-cycle parts replacements, assist with product roll-out and start-up, and ensure 24x7 standby coverage via a rotational duty schedule. Serve as single point of contact for service contracts, maintain accurate records, prepare daily logs, and train customer personnel.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Deliver after-sales technical and service support, including installation, testing, commissioning, repair, modifications, preventative maintenance, troubleshooting, and engineering change upgrades.
  • •Recommend scheduled overhauls and life cycle parts replacement; assist with product roll-out and start-up and maintain current equipment.
  • •Provide 24x7 standby services via rotational duty schedule and respond professionally to technical service inquiries.
  • •Serve as single point of contact for service contracts, maintain customer relationship, drive addition sales within those contracts, and represent the company in customer support roles.
  • •Maintain adequate records and systems, prepare daily work logs and reports, and support Quality Management System (QMS) and continuous improvement.

Key Requirements

  • •Bachelor’s degree in Electrical Engineering.
  • •Minimum 3 years of field experience in service and testing of electrical power products.
  • •Experience with Switchgear (RUM) and Busway preferred.
  • •Basic knowledge of hardware, power supply, and electrical power systems.
  • •Strong interpersonal and communication skills for customer-facing support.
Experience:3+ years
Education:Bachelor's in Electrical Engineering
Skills:Interpersonal skillsCommunicationCustomer focusQuality management
Tech Stack:UPSSwitchgearTransformersBuswayPower SupplyElectrical power systemQMS

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn