New Patient Coordinator

Hire Hangar
Caracas
Workplace: RemoteContractFunction: Executive & General ManagementSkills: ["Communication","Empathy","Listening","Organization","Problem-solving"]

Remote role as a Client Engagement & Intake Specialist in healthcare. You’ll be the first point of contact for new patient inquiries, responding via SMS/phone, guiding prospects through the care journey, scheduling consultations, and maintaining accurate CRM records—all with a focus on empathy, listening, and timely follow-up in a remote, on-call setup.

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Hire Hangar
Hire Hangar
3 months ago

New Patient Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Remote role as a Client Engagement & Intake Specialist in healthcare. You’ll be the first point of contact for new patient inquiries, responding via SMS/phone, guiding prospects through the care journey, scheduling consultations, and maintaining accurate CRM records—all with a focus on empathy, listening, and timely follow-up in a remote, on-call setup.
Location: Caracas
Workplace: Remote
Employment Type: Contract
Job Function: Executive & General Management

Key Responsibilities

  • •Timely Lead Response: Monitor and respond quickly and professionally to inbound SMS messages.
  • •Engaging Conversations: Ask thoughtful, open-ended questions to understand goals, needs, and health history.
  • •Scheduling Support: Use tools like Calendly to coordinate consultations for those who prefer a phone conversation.
  • •Accurate Documentation: Record key information in our CRM and scheduling systems (training provided).
  • •Relationship-Centered Approach: Build rapport through empathy and active listening—making clients feel heard and supported.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Exceptional communicator with strong written SMS and clear verbal communication for phone calls.
  • •Empathetic and curious, able to understand client goals, needs, and health history.
  • •Tech-friendly with comfort learning new systems; experience with CRMs, telehealth tools, or scheduling platforms is a plus (training provided).
  • •Basic Excel skills for organizing or inputting data.
  • •Healthcare/Wellness interest or familiarity with telehealth, chiropractic care, physical therapy, or concierge medicine is a bonus.
Experience:HealthcareTelehealth
Skills:CommunicationEmpathyListeningOrganizationProblem-solving
Languages:English
Tech Stack:Go High LevelDrChronoCRMCalendlyExcel

Company Brief

Hire Hangar
Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.
Industry: Recruitment Agencies
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Headquarters: New York City, United States
Founded: 2023
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