Customer Engineer Manager - Austin, TX - (M3)
Applied Materials
Austin
Workplace: OnsiteFull timeUSD 88,000 - 121,000 annuallyFunction: Customer Success & Account ManagementExperience: 4-7 yearsEducation: bachelorsSkills: ["Leadership","Coaching","Customer relationship management","Problem-solving","Diplomacy"]Lead a team of Customer Engineers who support semiconductor customers using Applied Materials equipment. Build strong customer relationships, resolve technical inquiries, and run customer trainings while overseeing installations, documentation, and service issue escalation. Coach and direct engineers (and other managers as needed), drive operational excellence, manage account planning and cost efficiency, and serve as the primary interface with Product Divisions and Sales to deliver customer-specific solutions.

