Senior Customer Development Representative, Shanghai West Nanjing Road Sub-branch (Shanghai, SH, CN, 200001)

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Ability to work under pressure","Interpersonal and communication","Customer service orientation"]

Drive Premier acquisition by acquiring new-to-bank customers through central or self-generated leads and completing straightforward retail sales activities for high-value personal clients. Build strong relationships with relevant business areas such as wealth/personal banking and marketing, deliver consistently high customer service to improve satisfaction, and handle customer needs in compliance with evolving banking regulations.

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FursaFursa
HSBC
HSBC
2 days ago

Senior Customer Development Representative, Shanghai West Nanjing Road Sub-branch (Shanghai, SH, CN, 200001)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Drive Premier acquisition by acquiring new-to-bank customers through central or self-generated leads and completing straightforward retail sales activities for high-value personal clients. Build strong relationships with relevant business areas such as wealth/personal banking and marketing, deliver consistently high customer service to improve satisfaction, and handle customer needs in compliance with evolving banking regulations.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies successfully.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to highest-value personal clients.
  • •Build strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum one year of proven, progressive financial services and/or retail sales experience.
  • •Knowledge of deposit products, WEM products, and mortgage products.
  • •Understanding of banking/finance regulations, consumer trends, competitor offerings, and market dynamics (including economic and foreign currency markets).
  • •Strong sales and presentation skills, including objection handling, working under pressure, and customer service orientation with required professional/regulatory qualifications.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingAbility to work under pressureInterpersonal and communicationCustomer service orientation
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn