Sales & Service Lead - Upper East Side

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Interpersonal communication","Written communication"]

Elevate the guest experience on ALO’s sales floor by leading daily client engagement, coaching the team, and delivering sales and service targets. Analyze reports to strategize and improve deficient areas, ensure strong floor coverage, and partner with Operations & Visual leaders on budgets, inventory, vendor relationships, and store execution. Oversee Sales & Service Associates and Cashiers, using performance tools to drive continuous growth and development.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Upper East Side

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Elevate the guest experience on ALO’s sales floor by leading daily client engagement, coaching the team, and delivering sales and service targets. Analyze reports to strategize and improve deficient areas, ensure strong floor coverage, and partner with Operations & Visual leaders on budgets, inventory, vendor relationships, and store execution. Oversee Sales & Service Associates and Cashiers, using performance tools to drive continuous growth and development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience by assessing guest connection and providing technical product education and team coaching.
  • •Build daily client relationships with customers.
  • •Analyze reports to strategize, support action plans, and drive results from deficient areas.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and performance feedback.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Employee DiscountFree MembershipHealth InsuranceDentalVision401kClothing AllowanceParental Leave

Key Requirements

  • •2+ years of work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision-making.
  • •Ability to lift, push, carry, or otherwise move up to 50 pounds; able to stand and move for an entire shift.
  • •Strong interpersonal and written communication skills and a feedback-oriented mindset.
  • •Willingness to support constant movement across and around all areas of the store.
Experience:2+ yearsRetailClient-centricSales
Skills:LeadershipDecision makingCoachingInterpersonal communicationWritten communication
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn