Gulf Air Group

1 hour ago

GF2057 - Lounge Experience Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead and coordinate the day-to-day operations of Gulf Air lounges to deliver world-class hospitality for VIP and high-profile guests. Manage lounge logistics, food & beverage services, partner relationships, and compliance with health and safety requirements. Oversee, train, and schedule a hospitality team while driving continuous improvement. Handle vendor contract renewals, prepare tender/business cases, manage lounge budgeting, and resolve guest escalations with discretion and professionalism.

Location: Bahrain

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Manage all day-to-day lounge operations to ensure world-class hospitality standards, including logistics, facility maintenance, and food & beverage services.
•Ensure adherence to health, safety, and compliance requirements across lounge operations.
•Lead, train, and motivate lounge hospitality staff; prepare rosters, manage shift scheduling, and administer performance appraisals.
•Oversee vendor contract renewals, coordinating with legal and procurement teams to review, negotiate, and finalize agreements.
•Develop and manage the lounge operations budget, monitor expenses, deliver financial reports, and handle escalated VIP guest concerns with empathy and professionalism.

Key Requirements

•Bachelor’s degree in Hospitality Management, Business Administration, or a related field; a Master’s degree is a plus.
•Minimum 4 years in hospitality operations management, ideally in luxury, airline, or hotel sectors.
•Ability to manage diverse teams in premium service environments.
•Experience writing, presenting, and defending business cases for operational improvements and capital expenditures.
•Strong organizational skills covering contracts, tender processes, compliance, and facility logistics.

Experience:4+ years

Education:Bachelor's in Hospitality Management, Business Administration

Skills:Team leadershipOrganizational skillsCustomer serviceDiscretionContinuous improvement

Company Brief

Gulf Air Group

Bahrain's national aviation group operating Gulf Air and related airline services. It provides passenger air transport, route network operations, and aviation support functions across the Middle East, Europe, Asia, and Africa.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Muharraq, Bahrain

Founded: 1950

Website LinkedIn

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Gulf Air Group

1 hour ago

GF2057 - Lounge Experience Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Bahrain

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Manage all day-to-day lounge operations to ensure world-class hospitality standards, including logistics, facility maintenance, and food & beverage services.
•Ensure adherence to health, safety, and compliance requirements across lounge operations.
•Lead, train, and motivate lounge hospitality staff; prepare rosters, manage shift scheduling, and administer performance appraisals.
•Oversee vendor contract renewals, coordinating with legal and procurement teams to review, negotiate, and finalize agreements.
•Develop and manage the lounge operations budget, monitor expenses, deliver financial reports, and handle escalated VIP guest concerns with empathy and professionalism.

Key Requirements

•Bachelor’s degree in Hospitality Management, Business Administration, or a related field; a Master’s degree is a plus.
•Minimum 4 years in hospitality operations management, ideally in luxury, airline, or hotel sectors.
•Ability to manage diverse teams in premium service environments.
•Experience writing, presenting, and defending business cases for operational improvements and capital expenditures.
•Strong organizational skills covering contracts, tender processes, compliance, and facility logistics.

Experience:4+ years

Education:Bachelor's in Hospitality Management, Business Administration

Skills:Team leadershipOrganizational skillsCustomer serviceDiscretionContinuous improvement

Company Brief

Gulf Air Group

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Muharraq, Bahrain

Founded: 1950

Website LinkedIn