Client Solutions Manager, Travel - Global Business Solutions - Austin

TikTok
Austin
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Strategic partnership management","Data-driven problem solving","Client communication","Cross-functional collaboration","Adaptability"]

Partner with enterprise travel advertisers as a trusted day-to-day advisor, cultivating strategic relationships and helping define full-funnel media strategies. Use deep TikTok product expertise to educate clients, deliver campaign best practices, and translate performance data into actionable optimizations and upsell opportunities. Coordinate cross-functional teams to execute long-term account plans, while diagnosing client issues with Product and Engineering to drive measurable results.

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TikTok
TikTok
1 day ago

Client Solutions Manager, Travel - Global Business Solutions - Austin

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Partner with enterprise travel advertisers as a trusted day-to-day advisor, cultivating strategic relationships and helping define full-funnel media strategies. Use deep TikTok product expertise to educate clients, deliver campaign best practices, and translate performance data into actionable optimizations and upsell opportunities. Coordinate cross-functional teams to execute long-term account plans, while diagnosing client issues with Product and Engineering to drive measurable results.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as the trusted day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals.
  • •Use product expertise to help clients activate full-funnel strategies aligned to objectives.
  • •Analyze campaign data to identify strategic optimizations and upsell opportunities with proactive performance insights.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues alongside Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Ability to diagnose and solve technical problems in collaboration with product and engineering teams.
Experience:4+ yearsDigital advertisingAdTech
Skills:Strategic partnership managementData-driven problem solvingClient communicationCross-functional collaborationAdaptability
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn