Flight Hour Services Customer Program Management

Oversee and deliver Flight Hour Services “Solution Sale” contracts for assigned airline customers, managing operational performance, KPIs, and financial delivery (P&L, invoicing support, and forecasting variances). Serve as Airbus’ single point of contact for program execution, escalation, dispute resolution, and contract reviews. Coordinate cross-functional interfaces across operations, engineering, procurement, finance, legal, quality, and subcontractors to monitor risks, correct performance, and drive account retention and additional service opportunities.