Lead, Strategic Account Management

Delivery Hero
Karachi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Work ethic","Self-starter","Integrity","Communication","Team leadership"]

Drive commercial and operational performance for a cluster of strategic accounts by leading monthly and quarterly initiatives, forecasting, and tracking key account KPIs. You’ll identify growth opportunities, communicate progress to internal and external stakeholders, and monitor operational metrics. The role also involves weekly vendor meetings to discuss performance and areas for improvement while leveraging data analysis to present clear business insights.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Lead, Strategic Account Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Drive commercial and operational performance for a cluster of strategic accounts by leading monthly and quarterly initiatives, forecasting, and tracking key account KPIs. You’ll identify growth opportunities, communicate progress to internal and external stakeholders, and monitor operational metrics. The role also involves weekly vendor meetings to discuss performance and areas for improvement while leveraging data analysis to present clear business insights.
Location: Karachi
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Lead a cluster of strategic accounts to drive commercial and operational KPIs.
  • •Communicate progress of monthly/quarterly initiatives to internal and external stakeholders.
  • •Forecast and track key account metrics, including quarterly results and annual forecasts.
  • •Identify opportunities within the account cluster and work with the team to improve and execute.
  • •Track operational KPIs and meet vendors weekly to review performance and opportunities.

Key Requirements

  • •Bachelor’s/Master’s degree in Sales/Marketing or a business-related field.
  • •Minimum 4 years of experience in a similar role in e-commerce, food delivery, q-commerce, digital platforms, FMCG, retail, or fast-paced commercial environments.
  • •Proficiency in Microsoft Excel and strong PowerPoint/presentation skills, with the ability to analyze data and present insights.
  • •Experience working with performance dashboards or data visualization tools such as Tableau or Google Looker is an advantage.
  • •Strong work ethic with a self-starter mindset, integrity, and demonstrated ability to lead and develop yourself and a high-performing team.
Experience:4+ yearsE-commerceFood deliveryQ-commerceDigital platformsFMCGRetail
Education:
Skills:Work ethicSelf-starterIntegrityCommunicationTeam leadership
Languages:English
Tech Stack:Microsoft ExcelPowerPointTableauGoogle Looker

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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