Software Engineer, Agent - Tech, Media & Telecom

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 180,000 - 390,000 annuallyFunction: Software EngineeringSkills: ["Problem-solving","Communication","Customer focus","High agency","Fast execution"]

Build and ship production-grade AI agents for Sierra’s Tech, Media & Telecom customers, owning the end-to-end agent development life cycle from pilot to deployment and iteration. Partner with large enterprises and startups to solve real business challenges at scale, using customer feedback to guide Sierra’s platform evolution. Work on high-performance, reliable agent systems that drive measurable growth and deepen customer relationships.

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FursaFursa
Sierra
Sierra
1 day ago

Software Engineer, Agent - Tech, Media & Telecom

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Build and ship production-grade AI agents for Sierra’s Tech, Media & Telecom customers, owning the end-to-end agent development life cycle from pilot to deployment and iteration. Partner with large enterprises and startups to solve real business challenges at scale, using customer feedback to guide Sierra’s platform evolution. Work on high-performance, reliable agent systems that drive measurable growth and deepen customer relationships.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Design and deliver production-grade AI agents that are performant, reliable, and intuitive.
  • •Own the agent development life cycle from pilot through deployment and continuous iteration.
  • •Collaborate with enterprises and startups to understand challenges and build agents that transform operations at scale.
  • •Work directly with customers to surface needs and help shape Sierra’s core platform and tools.
  • •Build personalization, discovery, troubleshooting, and voice experiences for real customer moments across TMT use cases.

Pay and Benefits

Salary: USD 180,000 - 390,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionParental LeaveRetirementLife Insurance

Key Requirements

  • •Experience building and scaling end-to-end production systems.
  • •Strong technical problem-solving in fast-changing, ambiguous environments.
  • •A builder mindset with high agency to overcome obstacles and ship.
  • •Comfort working directly with customers to understand needs and solve real-world problems.
  • •Excellent communication with technical and non-technical audiences.
Experience:Production systemsAI/LLMEnterprise softwareTech, Media & Telecom
Skills:Problem-solvingCommunicationCustomer focusHigh agencyFast execution
Tech Stack:AI agentsLLM systemsEval frameworksAgent toolingRAG pipelinesPrompt engineeringReactTypeScriptGoContext Engine

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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