Jr. Strategic Account Manager – Third-Party Logistics (Spain)

Delivery Hero
Barcelona
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Commercial negotiation","Analytical mindset","Proactive ownership","Cross-functional collaboration","Problem-solving"]

Own strategic relationships with 5–8 third-party logistics (3PL) partners and act as their main business advisor. Use fleet KPI analysis to scale volume and improve efficiency, unit economics, and partner profitability. Drive adoption of Glovo tools and processes, manage contracts and SLAs, and unblock issues with Billing, Pricing, Legal, and Ops. Partner with Strategy & Data to run local initiatives based on marketplace insights.

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Delivery Hero
Delivery Hero
1 day ago

Jr. Strategic Account Manager – Third-Party Logistics (Spain)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Own strategic relationships with 5–8 third-party logistics (3PL) partners and act as their main business advisor. Use fleet KPI analysis to scale volume and improve efficiency, unit economics, and partner profitability. Drive adoption of Glovo tools and processes, manage contracts and SLAs, and unblock issues with Billing, Pricing, Legal, and Ops. Partner with Strategy & Data to run local initiatives based on marketplace insights.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Own partner relationships as the main business partner for 3PL owners, driving regular reviews aligned with Glovo objectives.
  • •Analyze fleet KPIs to maximize order volumes, address operational bottlenecks, and improve partner profitability.
  • •Onboard and pitch new Glovo tech, features, and processes to optimize partners’ daily operations.
  • •Manage contracts and SLAs, including contract execution and commercial renegotiations to ensure service levels.
  • •Unblock problems cross-functionally with Billing, Pricing, Legal, and Ops; launch local initiatives with Strategy & Data based on marketplace insights.

Key Requirements

  • •2 years of experience in account management, operations, or consulting (ideally in delivery, e-commerce, or logistics).
  • •Strong commercial and negotiation skills to handle tough conversations with business owners.
  • •Analytical mindset to work with data and track KPIs to improve margins and growth.
  • •Proactive, ownership-driven approach with comfort navigating ambiguity and structural change.
  • •Tech/tool familiarity using digital tools and dashboard platforms such as Google Sheets and Looker.
Experience:LogisticsDeliveryE-commerce
Skills:Commercial negotiationAnalytical mindsetProactive ownershipCross-functional collaborationProblem-solving
Languages:SpanishEnglish
Tech Stack:Google SheetsLooker

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor