Customer Sales Associate

Trane Technologies
Columbus
Workplace: OnsiteFull timeUSD 37,700 - 76,194.99 annuallyFunction: SalesEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship building","Attention to accuracy","Order management"]

Support customers at Trane Supply stores as a trusted sales advisor, helping resolve parts or equipment issues and recommending related products and add-on solutions. Manage customer orders and inquiries with accurate quote and invoice processing, follow through on fulfillment, and keep current on product offerings, promotions, and pricing. Maintain customer relationships through phone and in-person interactions, and assist with inventory/warehouse tasks as needed.

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Trane Technologies
Trane Technologies
4 days ago

Customer Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support customers at Trane Supply stores as a trusted sales advisor, helping resolve parts or equipment issues and recommending related products and add-on solutions. Manage customer orders and inquiries with accurate quote and invoice processing, follow through on fulfillment, and keep current on product offerings, promotions, and pricing. Maintain customer relationships through phone and in-person interactions, and assist with inventory/warehouse tasks as needed.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Support customers by identifying the best way to resolve parts or equipment issues to ensure customer satisfaction.
  • •Process customer orders and respond to inquiries, questions, or complaints, providing solutions to support satisfaction and future sales.
  • •Grow sales with customers by identifying related products or add-on extensions.
  • •Execute quote and order management with high accuracy, entering quotes/invoices and following through on fulfillment to support timely delivery.
  • •Keep current on Trane product offerings and promotions, interact with customers phone and in person, and assist with warehouse/inventory management as needed.

Pay and Benefits

Salary: USD 37,700 - 76,194.99 annually
Perks:Health Insurance401kPaid LeaveTuition Assistance

Key Requirements

  • •High school diploma or GED.
  • •Inside sales, retail, or related experience.
  • •Experience in a fast-paced, customer-focused environment with a focus on customer service, continuous improvement, and safety.
  • •Proven ability to build customer relationships and maintain professional customer service in challenging situations.
  • •Ability to process orders accurately and manage inquiries for Parts and Supply offerings.
Education:High School
Skills:Customer serviceProblem-solvingRelationship buildingAttention to accuracyOrder management

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn