Kempinski

3 days ago

Assistant Front Office Manager (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and support the front office team for the Winterseason 2026, ensuring up-to-date knowledge of the hotel product, VIP arrivals, events, and safety procedures. Manage reception activities including baggage handling, arrivals, and guest services while optimizing workflows and service standards. Control personnel deployment and support training, help prepare the annual front office budget, and maximize REVPAR through room and upsell strategies.

Location: Switzerland

Workplace: Onsite

Employment Type: Seasonal

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure the team has independent, up-to-date knowledge of the hotel product, VIP arrivals, city events, and safety/emergency procedures.
•Run administrative and operational front office activities, including meetings, reports/memos, and check-ins/check-outs.
•Direct management of reception activities (baggage handling, arrivals, guest services) while ensuring compliance with departmental standards and focusing on guest requests and satisfaction.
•Optimize workflows, processes, and standards, and manage personnel deployment for service quality and effectiveness, including development, training, and planning.
•Support front-office budget preparation and REVPAR maximization through room allocation, group blockings, package sales, late charges, double occupancy, and upselling.

Pay and Benefits

Perks:Staff AccommodationChildcareGym Membership

Key Requirements

•Completed training in the hotel industry and several years of experience in the upscale hotel industry and as a manager.
•Professional competence with creativity, attention to detail, and strong quality awareness.
•Experience with budget work and front-office related report creation.
•Structured and organized way of working.
•Very good German and English skills; additional languages are an advantage.

Experience:Upscale hotel industryHotel industry5-star service

Skills:Attention to detailQuality awarenessStructured workingTeam-oriented workCreativity

Languages:GermanEnglish

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

3 days ago

Assistant Front Office Manager (f/m/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Switzerland

Workplace: Onsite

Employment Type: Seasonal

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Ensure the team has independent, up-to-date knowledge of the hotel product, VIP arrivals, city events, and safety/emergency procedures.
•Run administrative and operational front office activities, including meetings, reports/memos, and check-ins/check-outs.
•Direct management of reception activities (baggage handling, arrivals, guest services) while ensuring compliance with departmental standards and focusing on guest requests and satisfaction.
•Optimize workflows, processes, and standards, and manage personnel deployment for service quality and effectiveness, including development, training, and planning.
•Support front-office budget preparation and REVPAR maximization through room allocation, group blockings, package sales, late charges, double occupancy, and upselling.

Pay and Benefits

Perks:Staff AccommodationChildcareGym Membership

Key Requirements

•Completed training in the hotel industry and several years of experience in the upscale hotel industry and as a manager.
•Professional competence with creativity, attention to detail, and strong quality awareness.
•Experience with budget work and front-office related report creation.
•Structured and organized way of working.
•Very good German and English skills; additional languages are an advantage.

Experience:Upscale hotel industryHotel industry5-star service

Skills:Attention to detailQuality awarenessStructured workingTeam-oriented workCreativity

Languages:GermanEnglish

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor