Analyst, IT Data Center Operations, Round Rock, TX

Dell
United States
Workplace: OnsiteFull timeUSD 64,770 - 83,820Function: IT Operations (Systems/Network Admin)Experience: 5+ yearsSkills: ["Troubleshooting","Hardware diagnostics","Documentation"]

Support Dell’s on-site IT data center operations by installing, configuring, and decommissioning servers, storage, and network equipment. Diagnose and resolve hardware, operating system, application, and connectivity issues, performing component-level replacements and hardware diagnostics. Maintain data center standards through accurate documentation and asset inventory records. This role also leverages DCIM tools, ticketing systems, and monitoring platforms where applicable, in a mission-critical environment.

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Dell
Dell
2 days ago

Analyst, IT Data Center Operations, Round Rock, TX

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Job Summary

Support Dell’s on-site IT data center operations by installing, configuring, and decommissioning servers, storage, and network equipment. Diagnose and resolve hardware, operating system, application, and connectivity issues, performing component-level replacements and hardware diagnostics. Maintain data center standards through accurate documentation and asset inventory records. This role also leverages DCIM tools, ticketing systems, and monitoring platforms where applicable, in a mission-critical environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Rack, stack, install, configure, decommission, and replace servers, storage systems, and network equipment (routers, switches, firewalls).
  • •Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs).
  • •Ensure equipment is installed according to data center standards and best practices.
  • •Diagnose and resolve hardware, operating system, application, and network connectivity issues.
  • •Maintain accurate asset inventory records and system documentation.

Pay and Benefits

Salary: USD 64,770 - 83,820

Key Requirements

  • •Strong understanding of server, storage, and networking hardware.
  • •Familiarity with operating systems, basic networking concepts, and troubleshooting methodologies.
  • •Experience working in data center or mission-critical environments preferred.
  • •Minimum 5 years’ experience working in data centers.
  • •Familiarity with DCIM tools, ticketing systems (e.g., ServiceNow), and monitoring platforms.
Experience:5+ yearsData centersMission-critical environments
Skills:TroubleshootingHardware diagnosticsDocumentation
Certifications:CompTIA A+CompTIA Network+
Languages:US
Tech Stack:ServersStorageNetworking hardwareOperating systemsRoutersSwitchesFirewallsDCIM toolsServiceNowMonitoring platformsAsset inventory

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
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