2 days ago

Logistics Operations Senior Courier Manager , TikTok Shop UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end logistics operations in the UK for TikTok Shop, covering import clearance, courier delivery, warehouse fulfillment, and reverse logistics. Lead day-to-day courier operations, track logistics KPIs, and drive root-cause problem solving with SOP accountability. Build partnerships with key sellers, 3PLs, and logistics providers, conduct market research to plan for risks, and manage operations performance and courier team improvements.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Oversee UK logistics operations, including import clearance, courier delivery, warehouse fulfillment, and reverse logistics.
•Own end-to-end logistics performance from order creation through delivery across logistics modes.
•Build and manage strategic relationships with key sellers, 3PLs, and logistics providers.
•Operate SOP performance indicators (KPIs), perform root-cause analysis, and drive short-term support until fixes are deployed.
•Conduct market and industry research to develop operation plans and hedge risks from market or policy changes; manage day-to-day courier operations and performance improvements.

Travel: Low travel

Key Requirements

•Bachelor’s degree or higher, preferably in engineering, logistics transportation, or operations management.
•Strong understanding of logistics operations, including pickup, parcel sorting, linehaul, courier delivery, returns, and import clearance.
•Experience managing 4PL/3PL relationships, preferably with UK courier partners.
•Analytical, data-sensitive, self-motivated, and results-driven approach to operations performance.
•Experience with platform logistics in the UK and working relationships with major local courier companies.

Experience:E-commerceLogistics3PL/4PLCourier operations

Education:Bachelor's

Skills:AnalyticalSelf-motivatedResults-drivenData-sensitive

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Logistics Operations Senior Courier Manager , TikTok Shop UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Oversee UK logistics operations, including import clearance, courier delivery, warehouse fulfillment, and reverse logistics.
•Own end-to-end logistics performance from order creation through delivery across logistics modes.
•Build and manage strategic relationships with key sellers, 3PLs, and logistics providers.
•Operate SOP performance indicators (KPIs), perform root-cause analysis, and drive short-term support until fixes are deployed.
•Conduct market and industry research to develop operation plans and hedge risks from market or policy changes; manage day-to-day courier operations and performance improvements.

Travel: Low travel

Key Requirements

•Bachelor’s degree or higher, preferably in engineering, logistics transportation, or operations management.
•Strong understanding of logistics operations, including pickup, parcel sorting, linehaul, courier delivery, returns, and import clearance.
•Experience managing 4PL/3PL relationships, preferably with UK courier partners.
•Analytical, data-sensitive, self-motivated, and results-driven approach to operations performance.
•Experience with platform logistics in the UK and working relationships with major local courier companies.

Experience:E-commerceLogistics3PL/4PLCourier operations

Education:Bachelor's

Skills:AnalyticalSelf-motivatedResults-drivenData-sensitive

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn