Mixpanel

3 weeks ago

Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Partner with enterprise customers across the lifecycle—from pre-sales proof of concepts to onboarding and long-term success—so they realize ROI with Mixpanel’s self-serve analytics. Provide strategic technical consultation on data architecture, governance, instrumentation, and adoption. Own onboarding and data health, manage change, and deliver scalable implementation and data governance best practices while collaborating with engineering, product, and sales teams to improve data trust.

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as a trusted technical advisor on data architecture, governance, instrumentation, and business outcomes.
•Design and execute a comprehensive analytics strategy to influence business outcomes and unblock technical/organizational roadblocks.
•Own customer success with Mixpanel, documenting and delivering ROI across the customer journey.
•Own onboarding and data health, including ongoing enhancements to data quality and tech stack integration.
•Drive adoption and change management for large enterprise customers, partnering with engineering, product, and marketing teams.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental LeaveVolunteer TimeWellness Stipend

Key Requirements

•Experience consulting on defining and delivering ROI through new tool implementations.
•Experience working with Director-level stakeholders to define a strategic vision and drive outcomes.
•Ability to communicate clearly across organizational levels, including technical audiences (e.g., developers) and business stakeholders.
•Manage complex, multi-stakeholder projects across teams to execute organizational change.
•Demonstrated experience in customer success, client-facing professional services, consulting, or technical project management.

Experience:EnterpriseAnalyticsCustomer successConsulting

Skills:CommunicationAnalytical skillsProject deliveryStakeholder managementConsultative problem-solving

Tech Stack:SQLDbtPythonBusiness IntelligenceProduct Analytics toolsGoogle CloudAmazon RedshiftMicrosoft AzureSnowflakeDatabricksSDKsCustomer Data Platforms (CDPs)Event StreamingReverse ETL

Company Brief

Mixpanel

Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Mixpanel

3 weeks ago

Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Barcelona

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as a trusted technical advisor on data architecture, governance, instrumentation, and business outcomes.
•Design and execute a comprehensive analytics strategy to influence business outcomes and unblock technical/organizational roadblocks.
•Own customer success with Mixpanel, documenting and delivering ROI across the customer journey.
•Own onboarding and data health, including ongoing enhancements to data quality and tech stack integration.
•Drive adoption and change management for large enterprise customers, partnering with engineering, product, and marketing teams.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental LeaveVolunteer TimeWellness Stipend

Key Requirements

•Experience consulting on defining and delivering ROI through new tool implementations.
•Experience working with Director-level stakeholders to define a strategic vision and drive outcomes.
•Ability to communicate clearly across organizational levels, including technical audiences (e.g., developers) and business stakeholders.
•Manage complex, multi-stakeholder projects across teams to execute organizational change.
•Demonstrated experience in customer success, client-facing professional services, consulting, or technical project management.

Experience:EnterpriseAnalyticsCustomer successConsulting

Skills:CommunicationAnalytical skillsProject deliveryStakeholder managementConsultative problem-solving

Tech Stack:SQLDbtPythonBusiness IntelligenceProduct Analytics toolsGoogle CloudAmazon RedshiftMicrosoft AzureSnowflakeDatabricksSDKsCustomer Data Platforms (CDPs)Event StreamingReverse ETL

Company Brief

Mixpanel

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn