Experienced Claims Specialist

GEICO
United States
Workplace: HybridFull timeUSD 57,004 - 70,001 annuallyFunction: Insurance & ActuarialExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Problem-solving","Empathy","Multitasking","Attention to detail"]

Manage auto insurance claims end-to-end, supporting policyholders with guidance, investigation, and timely case handling. You’ll take incoming calls, gather accident details and statements, accurately process claims according to company procedures, and assess coverage while watching for potential fraud. Work within a team focused on exceptional customer service, leveraging your experience to drive satisfaction throughout the claims life cycle.

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GEICO
GEICO
1 month ago

Experienced Claims Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Manage auto insurance claims end-to-end, supporting policyholders with guidance, investigation, and timely case handling. You’ll take incoming calls, gather accident details and statements, accurately process claims according to company procedures, and assess coverage while watching for potential fraud. Work within a team focused on exceptional customer service, leveraging your experience to drive satisfaction throughout the claims life cycle.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Efficiently and accurately process insurance claims in line with company policies and procedures.
  • •Manage incoming calls to collect accident facts and investigate claim details.
  • •Collect statements from involved parties to support the claims process.
  • •Conduct thorough investigations to determine coverage extent and assess potential fraud.
  • •Drive customer satisfaction through meaningful interactions during the claims life cycle.

Pay and Benefits

Salary: USD 57,004 - 70,001 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •3+ years of relevant customer service and/or transaction processing experience.
  • •Experience in high-volume call centers with KPIs and measurable goals preferred.
  • •High School Diploma or GED required; college degree preferred.
  • •Strong customer service, interpersonal, problem-solving, and empathy skills.
  • •Available to work evenings, weekends, and holidays.
Experience:3+ yearsInsuranceAuto insuranceCall center
Education:High School
Skills:Customer serviceInterpersonal skillsProblem-solvingEmpathyMultitaskingAttention to detail

Company Brief

GEICO
GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Chevy Chase, United States
Founded: 1936
WebsiteLinkedIn