Delivery Associate

Lucid Motors
United States
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 2-5 yearsEducation: bachelorsSkills: ["Interpersonal skills","Organizational skills","Problem-solving","Communication","Empathy"]

Facilitate successful customer vehicle deliveries by ensuring readiness, completing required documentation, and delivering a tailored orientation to key vehicle features. Manage delivery and lease-end return pipelines through communication with Sales Specialists, pre- and post-delivery conversations, and scheduling grounding appointments. Handle operational prep, quality checks, vehicle staging, and final-mile coordination, while using Salesforce to document delivery activity and specifications.

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Lucid Motors
Lucid Motors
20 hours ago

Delivery Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Facilitate successful customer vehicle deliveries by ensuring readiness, completing required documentation, and delivering a tailored orientation to key vehicle features. Manage delivery and lease-end return pipelines through communication with Sales Specialists, pre- and post-delivery conversations, and scheduling grounding appointments. Handle operational prep, quality checks, vehicle staging, and final-mile coordination, while using Salesforce to document delivery activity and specifications.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Manage a pipeline of assigned deliveries and coordinate delivery readiness with Sales Specialists.
  • •Conduct pre-delivery conversations to confirm details and set expectations, then guide customers through key vehicle features.
  • •Handle lease-end customers by scheduling grounding appointments and conducting vehicle intake appointments.
  • •Ensure vehicle readiness for handoff, including final quality checks and staging in the delivery area.
  • •Use Salesforce to document inbound/outbound activity, delivery ceremony details, and delivery specifications.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid Leave401kEquityAnnual Bonus

Key Requirements

  • •2-5 years of customer-facing professional experience.
  • •Excellent interpersonal and organizational skills, with strong ability to prioritize and problem solve.
  • •Comfort navigating ambiguity and delivering a personalized customer experience.
  • •Comfort using Salesforce or an equivalent CRM system.
  • •Bachelor’s degree or equivalent experience in business, sales, or a related discipline.
Experience:2-5 yearsCustomer-facingLuxury retailHospitalityElectric vehiclesPremium vehicle markets
Education:Bachelor's
Skills:Interpersonal skillsOrganizational skillsProblem-solvingCommunicationEmpathy
Licenses:Valid driver’s license
Tech Stack:SalesforceCRM

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn