Mastercard

1 month ago

Senior Analyst, Customer Onboarding and Partnership

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Senior analyst responsible for customer onboarding and licensing activities in Brazil, supporting the full lifecycle and coordinating across internal teams (Legal, AML, Risk) to enable onboarding solutions such as crypto card programs and cross-border issuance within Mastercard's ecosystem.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage customer onboarding and enablement activities, supporting the full customer lifecycle.
•Build and maintain close relationships with customers and prospects, ensuring smooth and timely onboarding aligned with Mastercard standards.
•Coordinate onboarding and enablement activities in partnership with internal teams such as Account Management, Legal, Risk, AML and other support areas.
•Act as a senior point of contact for complex internal and external requests, ensuring clarity, alignment and effective execution.
•Perform operational and data analysis to identify process improvement opportunities, efficiency gains and potential bottlenecks.

Key Requirements

•Experience in Financial Services, preferably within the payments or fintech ecosystem.
•Previous experience with customer onboarding, lifecycle management, operations, enablement or similar functions.
•Strong analytical skills, with hands-on experience working with data, reports, controls and documentation.
•Proven ability to manage multiple initiatives and stakeholders simultaneously, in a dynamic environment.
•Fluent in Portuguese and English; Spanish is a plus.

Experience:FintechPaymentsFinancial services

Skills:CommunicationAnalyticalStakeholder managementProblem-solvingTeamwork

Languages:PortugueseEnglishSpanish

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 month ago

Senior Analyst, Customer Onboarding and Partnership

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage customer onboarding and enablement activities, supporting the full customer lifecycle.
•Build and maintain close relationships with customers and prospects, ensuring smooth and timely onboarding aligned with Mastercard standards.
•Coordinate onboarding and enablement activities in partnership with internal teams such as Account Management, Legal, Risk, AML and other support areas.
•Act as a senior point of contact for complex internal and external requests, ensuring clarity, alignment and effective execution.
•Perform operational and data analysis to identify process improvement opportunities, efficiency gains and potential bottlenecks.

Key Requirements

•Experience in Financial Services, preferably within the payments or fintech ecosystem.
•Previous experience with customer onboarding, lifecycle management, operations, enablement or similar functions.
•Strong analytical skills, with hands-on experience working with data, reports, controls and documentation.
•Proven ability to manage multiple initiatives and stakeholders simultaneously, in a dynamic environment.
•Fluent in Portuguese and English; Spanish is a plus.

Experience:FintechPaymentsFinancial services

Skills:CommunicationAnalyticalStakeholder managementProblem-solvingTeamwork

Languages:PortugueseEnglishSpanish

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor