Data360 Success Architect

Salesforce
New York, Chicago, Atlanta, Seattle, Indianapolis
Workplace: OnsiteFull timeUSD 123,100 - 186,300 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Collaboration","Stakeholder facilitation","Self-starting","Mentoring"]

Drive successful outcomes for strategic customers by acting as a subject-matter expert for Agentforce + Data360. Engage with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design. Identify capability gaps, facilitate executive stakeholder discussions, run success-architect playbooks, and mentor teams through knowledge sharing to improve ROI and customer value.

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FursaFursa
Salesforce
Salesforce
4 days ago

Data360 Success Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive successful outcomes for strategic customers by acting as a subject-matter expert for Agentforce + Data360. Engage with customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design. Identify capability gaps, facilitate executive stakeholder discussions, run success-architect playbooks, and mentor teams through knowledge sharing to improve ROI and customer value.
Location: New York, Chicago, Atlanta, Seattle, Indianapolis
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted Agentforce + Data360 subject-matter expert for the Success Architect organization.
  • •Engage with Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design.
  • •Identify and evaluate capability gaps for standard product capabilities or propose creative architect solutions via customization.
  • •Facilitate and influence executive stakeholders while aligning technology strategy to business value and ROI.
  • •Run tailored success-architect playbooks and drive thought leadership through mentoring and knowledge sharing.

Pay and Benefits

Salary: USD 123,100 - 186,300 annually
Perks:Health InsuranceDentalVisionPaid ParentalLife Insurance401kEquity

Key Requirements

  • •Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI.
  • •Minimum 8 years proven enterprise consulting experience, including implementing enterprise software solutions in Analytics/CDP.
  • •Analyze, design, and optimize business processes with data & integration architecture, guiding customers through migration and optimization of Agentforce + Data360.
  • •Deep understanding of data modeling, integration architectures, and data governance best practices.
  • •Excellent communication skills to translate technical concepts into business value and ROI; stay up to date with emerging data/AI technologies.
Experience:8+ yearsEnterprise consultingAnalyticsCDPAIData governanceData integrationCustomer data platforms
Skills:CommunicationCollaborationStakeholder facilitationSelf-startingMentoring
Tech Stack:Salesforce Data360Data360CDPAgentforceSalesforce Marketing CloudSalesforce Sales CloudSalesforce Service CloudSnowflakeDatabricksAWSGoogle Cloud StorageBigQueryAzureSegmentTealiumAdobe Experience PlatformAmperityTreasure DataTwilio SegmentRealtio

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor