Senior Solutions Engineer

Decagon
London
Workplace: OnsiteFull timeGBP 145,000 - 190,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Interpersonal","Presentation","Teamwork","Problem-solving"]

Senior Solutions Engineer responsible for shaping AI-powered enterprise solutions, acting as a technical advisor in pre-sales, crafting tailored demonstrations, and guiding integration of our platform into complex customer ecosystems to deliver measurable ROI.

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Decagon
Decagon
9 months ago

Senior Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Senior Solutions Engineer responsible for shaping AI-powered enterprise solutions, acting as a technical advisor in pre-sales, crafting tailored demonstrations, and guiding integration of our platform into complex customer ecosystems to deliver measurable ROI.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Serve as a technical advisor to enterprise prospects and customers in pre-sales"
  • •Drive value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems
  • •Develop custom demonstrations and architectures tailored to customer needs and value
  • •Collaborate with Account Executives and other stakeholders to articulate ROI and technical feasibility
  • •Communicate complex technical concepts clearly to C-level decision makers, business users, and engineers

Pay and Benefits

Salary: GBP 145,000 - 190,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionTime Off

Key Requirements

  • •4-6 years of customer facing experience in a sales engineering (pre-sales) role
  • •Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
  • •Create and architect generative AI experiences for our customer’s end users
  • •Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
  • •Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Experience:4-6 yearsAIEnterprise softwareSaaS
Skills:CommunicationInterpersonalPresentationTeamworkProblem-solving
Languages:English
Tech Stack:Generative AIAI platformsEnterprise architecturePre-salesDemonstrations

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
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