Service Ambassador UAEN only ( Abu Dhabi )

Emirates Islamic Bank
Abu Dhabi
Workplace: OnsiteFull timeFunction: SalesExperience: 1-2 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Customer-focused","Problem-solving","Teamwork"]

Serve as the first point of contact for customers visiting the branch, creating a seamless banking experience. Welcome customers, manage branch traffic to reduce waiting times, and guide customers to self-service and digital banking channels. Assess customer needs and route them to the right service representatives. Support onboarding and basic service requests while promoting Emirates Islamic products, ensuring compliance and high service quality.

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FursaFursa
Emirates Islamic Bank
Emirates Islamic Bank
2 days ago

Service Ambassador UAEN only ( Abu Dhabi )

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customers visiting the branch, creating a seamless banking experience. Welcome customers, manage branch traffic to reduce waiting times, and guide customers to self-service and digital banking channels. Assess customer needs and route them to the right service representatives. Support onboarding and basic service requests while promoting Emirates Islamic products, ensuring compliance and high service quality.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet and assist customers in a professional and friendly manner.
  • •Manage customer flow and reduce waiting times within the branch.
  • •Guide customers on self-service and digital banking channels.
  • •Identify customer needs and direct them to the appropriate branch representative.
  • •Support customer onboarding and basic service requests while promoting relevant products, services, and digital solutions.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •High school diploma or a bachelor’s degree preferred.
  • •1–2 years of customer service, hospitality, retail, or banking experience.
  • •Strong communication and interpersonal skills.
  • •Customer-focused with a positive and professional attitude.
  • •UAE National preferred.
Experience:1-2 years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsCustomer-focusedProblem-solvingTeamwork

Eligibility

Nationality:UAE National

Company Brief

Emirates Islamic Bank
Emirates Islamic is a Shari’a-compliant UAE bank offering personal, business and corporate banking, digital banking services, and Islamic finance products. Launched in 2004, it is part of the Emirates NBD Group and operates across the UAE.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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Glassdoor: 3.4
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