Account Operations Specialist II

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 20.1 - 30.1 hourlyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Multitasking","Self-starter","Safety awareness","Problem resolution"]

Coordinate vehicle sales operations with assigned accounts by managing account relationships, communications, and customer needs. Review and approve vehicle condition and repair reports, walk vehicles with account representatives, and recommend reconditioning to increase vehicle value. Coordinate vehicle movement with Lot Operations and Recon teams, prepare sale run processes (run order, scheduling, customer notices), and ensure sale line-up readiness while performing light mechanical duties and supporting safety procedures.

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FursaFursa
AutoTrader.com
AutoTrader.com
2 weeks ago

Account Operations Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate vehicle sales operations with assigned accounts by managing account relationships, communications, and customer needs. Review and approve vehicle condition and repair reports, walk vehicles with account representatives, and recommend reconditioning to increase vehicle value. Coordinate vehicle movement with Lot Operations and Recon teams, prepare sale run processes (run order, scheduling, customer notices), and ensure sale line-up readiness while performing light mechanical duties and supporting safety procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate with accounts to ensure vehicles are lined up and ready for sale, meeting customer requirements and timelines.
  • •Review and update condition reports; approve and audit vehicle repair reports.
  • •Walk vehicles with the account representative and recommend reconditioning to increase vehicle value.
  • •Respond to customer inquiries about vehicles and help resolve issues.
  • •Coordinate with Lot Operations and Recon teams to manage vehicle movement and reconditioning completion, including preparing sale run processes.

Pay and Benefits

Salary: USD 20.1 - 30.1 hourly
Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental Leave

Key Requirements

  • •High School Diploma/GED with 3 years’ experience in a related field, or alternatively 5 years’ experience in a related field.
  • •Valid driver’s license and safe driving ability.
  • •Preferred: prior experience with vehicle reconditioning and/or general auto body knowledge.
  • •Self-starter who can work with minimal supervision.
  • •Ability to handle multiple tasks simultaneously, with excellent verbal and written communication skills.
Experience:3+ years
Education:High School
Skills:CommunicationMultitaskingSelf-starterSafety awarenessProblem resolution
Licenses:Valid driver’s license

Eligibility

Work Authorization:Sponsorship available.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn